Frequently Asked Questions

Where is my package?
Last Updated 10 months ago

Most of our products are dropshipped from our suppliers in China. For orders in the US, this means an average shipping time of 2 to 4 weeks. For orders outside the US, this means an average shipping time of 3 to 6 weeks in most cases, rarely longer.

If it's been longer than this, and you still don't have your package, and the tracking number isn't giving you any useful information, submit a ticket here and we'll look into it! We never let somebody miss out on a package, if you ordered it, you will get it!

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